Shipping policy

Shipping Policy

  • You must be 21 years of age to order or receive alcoholic beverages from Happy's Liquor. Any shipments containing alcoholic beverages are sent with an "Adult Signature Required" sticker, and the common carrier that delivers our merchandise is required to ask and check for identification upon delivery.
  • All items are shipped from our location, in Los Angeles CA, unless extraordinary circumstances require differently.
  • The customer is solely responsible for the shipment of alcohol and must abide by their local and state laws.
  • All orders placed Monday through Friday will be shipped out in 3-5 business days.
  • Orders placed on Friday after business hours, Saturday or Sunday will be shipped out 3-5 business days from the following Monday

  • Do you ship to my state?

    Non-California residents accept all responsibility for determining if their state or county laws allow alcohol products to be shipped to their state or county.

    When I order, can my shipping address be different from my billing address?

    Yes, you may place an order and have it shipped to a different address than your billing address.

    After my order is shipped can i change the shipping address to accommodate my current location?

    No, your only options are to hold package at the local FedEx shipping address or return package to shipper and have it reshipped to new address, additional fees will be applied. 
    • We ship by ground or air. All shipping charges include packaging materials and may vary. Insurance may be available for an additional charge.
    • During periods of extreme weather, we attempt to ship wines at the beginning of each week in order to get shipments to you before the weekend, being the reason the lack of control over the temperature conditions at our freight carriers' warehouses.
    • The cut off time for next day air/express shipping is 12pm Pacific time.
    • Our shipping charges are determined by the combination of total weight, number of packages, and shipping method.

     

    • RETURNS : Under California law, it is illegal to return wines  and spirits once sold. All sales are final and there is no credit or replacement for products purchased from our business. In case of any damage to the product reach out to our business immediately. 
    • OLDER WINES: We do our best to ensure proper temperature-controlled storage and provenance. However, we cannot be responsible for wines older than five years from the latest vintage. This is a wine industry standard.
    • HEAT AND ULLAGE : Heat is the worst enemy of wine. Even on mild days the temperature inside an automobile can exceed 90 degrees F, some 35 degrees (or more) hotter than our wine cellar. This wide temperature differential can quickly "push" corks and/or create seepage and messy labels. Moreover, certain "fragile" wines can be completely ruined in a matter of hours by excessive heat. Therefore, out of fairness to our clientele, we cannot accept any returns of wines showing evidence of heat damage. Regarding the shipment of wine, our shipping department keeps an eye on the weather and if, for example, you select ground shipping to a very hot climate, we will contact you to suggest faster shipping or request that you fill out a waiver assuming liability in the event the wine is damaged. We strive to make sure that you receive the wines in the condition they're in while sitting in our 55 degree F cellar. Similar measures are taken in cold weather as well.